Shipping Policy

Free Delivery to the United Kingdom
All products are delivered free of charge within the United Kingdom via DHL, UPS, or USPS Express (Monday to Friday).

Order Cut-Off Time

To ensure same-day processing, orders should be placed by 5:00 PM (UTC+00:00 London Time) on business days. Orders submitted after this time will begin processing the next business day.

Handling Time

Once you place an order with Reliable Tools, our team processes it within 1-2 business days (Monday to Friday).

Transit Time

After processing, most shipments take approximately 3-5 business days (Monday to Friday) to arrive, depending on your location.

Total Delivery Estimate

From the time you place your order, delivery typically takes 4-7 business days (Monday to Friday).

Shipping Fees

We offer Free Shipping on all orders in United Kingdom.

Secure Packaging and Careful Handling

At Reliable Tools, we prioritize the safe arrival of your items. Each order is carefully packed and handled to ensure it reaches you in pristine condition.

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking number to monitor its progress. You can also track your order through our website’s Track your Order page for real-time updates.

Tracking Availability Notice

Please allow 24-48 hours for tracking information to appear after shipment. If no updates are visible right away, this timeframe allows for the tracking status to become available.

Order Cancellations and Refunds

If you cancel your order before dispatch, you’re eligible for a full refund according to our Refund Policy. Refunds may take up to 10 business days to process, depending on your payment method.

Correct Shipping Address Responsibility

Customers are responsible for providing accurate shipping information at checkout. Reliable Tools is not liable for packages sent to incorrect addresses entered during purchase. If you realize there’s an error in your address, please contact us promptly so we can attempt to update it before shipping.

Thank you for shopping with Reliable Tools! We’re thrilled to serve you and are here to support you throughout your shopping experience.

Quick Contact:

Trade Name: Reliable Tools 

Support: 24/7

Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)

Business Number: +44 7477 179207

Business Mail: Info@reliabletools.co.uk

Business Address: Bunce Rd, Swindon SN3 4QU, United Kingdom